Frequently asked questions
Our loyalty scheme rewards you for every order you place with us. By collecting points, you can later exchange them for gift vouchers and other benefits. The more active you are, the more you are rewarded. You take part by creating an account on our website. Once you are logged in, you automatically collect points with every order.
You earn points with every order you place. Additionally, you can also earn points without making a purchase. In the section “Ways to earn points” in your account, you will find a complete overview of all the ways to collect points.
You can exchange your points for gift vouchers. The more points you save, the higher the value of the gift voucher you can use for a next order.
Yes. When you make no purchases for 1 year, your status is automatically reset to Iconic.
When you make a return, the points you earned with that order will be deducted.
When you delete your account, your points, status, and any rewards will also expire.
You will receive your birthday points on your birthday, provided that your date of birth has been entered in your account beforehand and that you are an active Club Rebul member.
If your birthday falls within 30 days after creating your account, your birthday points will be awarded 30 days after your registration.
